Review by
Robert KrugerbCasino Information
The ‘b’ in bCasino is short for ‘be’, and by extension ‘be you’, the passionate gamer. The casino states that the overriding goal is to empower you to ‘b’ the player you always wanted to ‘b’”.The ‘be’ also refers to the team at the casino, who are committed to the three values the operator wants to embody: be professional, be innovative, and be passionate’. These values are the source of entertainment, security, fairness, technology, and ‘b’ing the player you want to be.
bCasino Online Review
bCasino is a 2019 casino, launched by Green Feather Online Limited, a reputed operator with a string of premiere online casinos in its crown. The company also has a software arm, which is one the games providers to the casino and its sister platforms. Other providers include premium studios like Microgaming, Evolution, BetSoft, Red Tiger, Pragmatic Play, Genesis, Thunderkick, Iron Dog Studios, Big Time Gaming, Blueprint, Elk Studios, Habanero, Genesis, Wazdan, and many more.
The result is a rich and versatile games library, which include the finest slots, virtual and live table games, and live game shows, video poker, virtual sports, specialty games, and some of the wealthiest progressive jackpots. bCasino is a truly international online casino, with members from virtually every region of the world, though many countries, including the UK are restricted. South Africans are particularly welcome with a customized website version full support for ZAR.
bCasino License
bCasino holds a license from the Malta Gaming Authority (MGA), one of the most enviable regulators in the iGaming world.
bCasino Complaints
We have not seen any significant complaints about bCasino; in fact, the casino enjoys good press going by player feedback and professional reviews. There may be a few disgruntled elements; after all, no establishment can keep everyone happy at all times. In fact, the casino provides links to the watchdog eCOGRA and the licensing authority MGA if you do have any complaints.
Of course, there’s always room for improvement. Some of the terms and conditions pertaining to bonus and withdrawals may seem unfair. It would have also been more convenient to members if customer support was available 24/7, or if phone support was through a toll-free number.
Who Owns bCasino
bCasino is owned by Green Feather Online Ltd., a company registered in Malta. The operator owns a chain of high-profile online casinos, and its software arm is also a games provider to the casino.
NO DEPOSIT BONUS | None | CURRENCY | ZAR, EUR, USD, CAD, NZD, INR, CLP, HNL, HRK, LKR, MXN, MYR, NGN, NOK, NZD, PEN, PHP, THB, UYU, VES, etc. |
WELCOME BONUS | 275% up to $18,000 plus 100 Free Spins over the first 3 deposits | PAYMENT METHODS | Visa, MasterCard, Skrill, Neteller, EcoPayz, Much Better, Astropay, Paysafecard, Neosurf, Flexepin, Interac, MobiKwik, Phone Pe, UPI, Bank Transfer, etc. |
PROMOTIONS | SOFTWARE | Green Feather (operator), Microgaming, Evolution, Pragmatic Play, Betsoft, Blueprint, Big Time Gaming, Genesis, Red Tiger, Iron Dog Studios, Elk Studios, No Limit City,and Wazdan, etc. | |
MOBILE DEVICES | iOS, Android, Windows Phone, Blackberry, etc. | GAMES | Classic and video slots, virtual table games, live dealer games, live game shows, video poker, virtual sports, casual games, and progressive jackpots |
bCasino Bonuses
bCasino has a healthy regimen of regular bonuses, which include deposit boosters, free spins, high roller reloads, bonus cash, and double comp points, etc. And finally, there’s the rewarding loyalty program and the exclusive VIP Club. But at the top is the welcome package for new members over the first 3 deposits, which includes free spins.
But so many promotions also mean a wide spectrum of bonus rules, which include various wagering obligation, maximum betswhile playing, and other restrictions.Every bonus has a withdrawal ceiling. Bonuses can be withdrawn anytime, and if your wagering is incomplete,you may lose your money. Go through the individual bonus terms with a fine tooth comb before playing with them.
- Welcome Package: 275% bonus up to R18,000 plus 100 free spins over the first 3 deposits.
- Sunny Mondays: Drive away the Monday blues with15 to 125 free spins, according to the quantum of your deposit. The spins can be played on the game of the day.
- Daily Reloads: Deposit R300 for a 50% boost up to R3,000. The bonus can be claimed once a day.
- Wolf Power: Get 15 to 125 free spins according to the quantum of your deposit. Spin Wolf Power: Hold and Win. The offer can be claimed as many times as you want.
- Double Comp Points: bCasino designates several games of the month, where you get double the comp points your normally would.December games are Wild Walker, Christmas Carol, Megaways™, Curse of the Werewolf Megaways™, Immortal Romance, Feliz Dia De Los Muertos, Spectre Estate, Betty, Boris and Boo, Monster Pop, and Wicked Tales: Dark RedDemon Jack 27.
- Instant Cash: Every time you deposit a minimum of R150 or more, you receive 7% of your deposit amount up to R1,050. The best part is that the bonus cash comes as real money, and carries no wagering obligation.
- Cash Weekends: Whenever you make a deposit on weekends, you get 10% of it as an instant cashback. Again, there are no wagering or maximum bet rules. You can claim the cashback once every Friday, Saturday, and Sunday.
- Tuesday Madness: Electrify your Tuesdays with a 100% deposit boost to a minimum deposit of R300. The maximum bonus amount is R750.
- Lucky Wednesdays: Power your Wednesdays with a minimum deposit of R150 for a bonus of R155 with 7 free spins. Offer can be claimed 7 times every Wednesday.
- Thursday InstaBonus: Whenever you deposit a minimum of R150 or more on Thursdays, you instantly get 20 to 35 free spins and a reload bonus between 20% and 35%. The number of free spins and deposit percentage depend on your deposit amount. You can play Assassin Moon, Super Sunny Fruits: Hold & Win, Wolf Gold, Bonanza, and Book of Gold 2. Winnings are wager-free. Bonus can be claimed once every Thursday.
bCasino Vip Program
bCasino has a standard VIP program, where players get comp points whenever they deposit. The comp point can be accumulated and converted to cash when they reach a certain number. The VIP page contains no details as to the deposit to points ratio, points to money ratio, or the VIP Club levels. What we do know is that invitation to the club is by invitation only. The casino keeps a watch on the gaming behavior of players and invites the most loyal players to join the exclusive VIP Club. If you are a frequent player but got missed by the radar, you can apply to join. Benefits include:
- A personal VIP manager
- Bespoke birthday presents
- VIP bonuses and promotions
- Special daily, weekly, and monthly bonuses
- Faster withdrawals
Bcasino Terms and Conditions
Online organizations and commercial enterprises have detailed terms of use of the website, where the operator make it very clear what is allowed and what is not. Online casinos like bCasino have comprehensive terms and conditions regarding bonus use and withdrawals, apart from other parameters, but the former two are very important. Hence, the casino encourages you to read the terms and conditions in totality before registering at the website.
Bonus Terms and Conditions
The terms of each bonus are provided in the promotions section, but they are aggregated in the general terms and conditions. Here are some important clauses:
- All bonuses can be claimed per member, account, household, e-mail ID, and device IP, etc. Opening multiple accounts to claim the same bonus credits amounts to illegal activity and abuse of the bonus terms, leading to closure of the accounts.
- The casino, at its sole discretion, may block certain accounts from claiming advertised bonuses, and without any notice to those members.
- Bonuses may lapse after a time as specified in the specific bonus terms; if the required playthrough is not complete by that time, the bonus, along with associated winning and wagers made will be removed from your real balance.
- The terms of particular bonuses will apply while the wagering requirements are unfulfilled; these terms are applicable on both games, which can and cannot be played with bonuses.
- When multiple bonuses are claimed at once with limited bet sizes, limits for the smallest bonus apply till the wagering is complete; then full wagering begins for the next smallest bonus, till the playthrough is complete for all the bonuses.
Winnings Withdrawal Terms and Conditions
The operator has myriad rules and restrictions concerning withdrawals. Here are some of the more important clauses:
- You may request a withdrawal, whether in full, or in part, only when you’ve met all the playthrough requirements and other rules. Your game play will be reviewed before payout, and breach of the terms can result in rejection of the request.
- The casino limits your monthly withdrawal to R15,000; this is in addition to all your deposits in a month. For e.g., if your deposits in a month total R15,000, you will be allowed to withdraw R30,000 for that month.
- The casino generally processes payouts within 3 business days, but these, and the maximum cashout ceilings do not apply to progressive jackpot wins. These may be paid in one go, but the processing time may extend for up to 14 days.
- The casino may charge you fees for processing deposits and withdrawals; some banks and e-payment channels may charge fees or commissions in connection with these, and the casino is not responsible for such charges.
- The casino may impose a further 15% administration fee at a minimum of R180 on withdrawal of deposits, which have not been wagered at least 3 times.
Bcasino Safety
Safety of members is of paramount importance to both regulators and operators. Regulators have devised strict protocols for operators to follow, and no regulator can be stricter than MGA. All the games are regularly tested for the existence and accuracy of the Random Number Generator (RNG); the results are audited by the watchdog eCOGRA. Digital activity, bank details and transactions are all stored on secure servers armored by SSL-encrypted firewalls.
The casino, through the Privacy Policy, undertakes to never share your personal data with any outside parties. All payments are made through proven and popular channels, after due compliance with KYC norms, to prevent identity theft. The operator is very sensitive about members gaming excessively. The Responsible gaming section provides clear guidelines about betting within limits, and offers various tools to limit your betting. Minors are comprehensively barred from the platform.
Playing at online casinos can be risky and finding the right one for you can be a complicated process. Prevention is better, and you should never play at unlicensed casinos. Weak regulators may lack the teeth to hold even licensed operators accountable for unfair practices. Professional reviews and player feedback can give you a glimpse into the workings of online casinos, but personal experience is the best; we suggest you give bCasino a try with small deposits till you feel confident.
Bcasino Log in And Registration
The registration form spams you bang on the center panel, when the casino loads, but fortunately, you can get it out of the way. The ‘Log In’ and ‘Register’ tabs also feature at the top right of the screen. All are common to the PC and mobile platforms. You can log in with the credentials you selected at the time of opening your account; they are universal. The same log in details can be used on PCs, Smartphones, and tablets.
The entire casino library is sprawled out on the home page. It is divided into different lobbies like individual games categories, Recommended, Trending, New, and Best of 2021, etc. All the lobbies also indicate the number of games in that section. The games are also classified according to themes, genres, and bonus features, in the main library itself. Live dealer games have a different section, and can be accessed from the drop-down menu on the top left.
You will most probably use the ‘Registration’ button to open a new account, but you will be greeted by the same forms. Follow these steps:
- On the 1st form, select a username
- Enter you e-mail ID and password
- ZAR will be your default play currency
- Tick the box to receive promotional messages
- Tick the box to accept the terms, Privacy Policy, and confirm that you’re over 18
- Hit ‘Next’
- On the 2nd form, enter your first and last names
- Select your date of birth, gender, language preference, and country
- Enter your street address, with city and zip code
- Enter your mobile number; your country code is automated
- Hit ‘Next’
You will be sent a verification code to your e-mail ID. Enter the code to be redirected to your new account page.
Bcasino Customer Support
bCasino does not have a separate contact us page. The contact information can be found at the bottom of the website. But before you contact support you may want to take a look at the FAQ section, which seeks to answer the most common questions posed by members.
If your query or concern is not addressed in the FAQs, you can contact support through live chat, e-mail, and phone. The chat window lies at the bottom right of the website; the e-mail ID is [email protected]. You can call support on +35620341626.
Bcasino Pros and Cons
For South Africans, the best feature of the bCasino has to be the native website version with support for ZAR. The second-most attractive aspect has to be the large and diverse games library from a phalanx of the topmost studios.
Though not all games may be available in South Africa, there are still enough slots, including progressives, table games, live dealer games, video poker, virtual sports, and casual games to satisfy the most hard-core gamer.
The most reassuring aspect of the casino is the MGA license, which ensures a secure and fair gaming environment. The wide spectrum of promotions strikes a chord, but some of the bonus terms can seem unreasonable.24/7 support and a toll-free number are on the wish list.